Our Deposit & Cancellation Policy protects the customer, the readers and therapists and, finally, the shop.
To secure any booking made with us, we require a deposit. It is usually €20 but may be more or less as required. This can be paid via Paypal, by card over the phone on 061 412882 or in person in the shop.
If an event is cancelled or postponed by us any deposits paid will be returned or transferred as decided by the customer.
Unfortunately, not all people who pay deposits can make the appointment. In such a case we require 72 hours notice. We can then refund the deposit or move it to another time.
When we do not receive sufficient notice, we will try to resell the appointment. If we do, we can then refund the deposit or move it to another time.
Finally, if we do not manage to sell the appointment, the deposit is lost and given directly to the person the appointment was for in part compensation to them.
